Effective Date: 24 Nov 2024
Welcome to UrgentIT! These Terms and Conditions (“Terms”) govern your use of the website located at www.urgentit.com.au (the “Website”) and the services provided by UrgentIT (“we”, “our”, or “us”). By accessing and using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use the Website.
1. Acceptance of Terms
By accessing and using this Website, you agree to be bound by these Terms, our Privacy Policy, and any additional terms, rules, or guidelines that may be posted on the Website from time to time. These Terms apply to all visitors, users, and others who access the Website (“Users”).
2. Services Provided
UrgentIT provides information technology support services including but not limited to IT consulting, technical troubleshooting, software installation, network management, and IT infrastructure services (collectively, “Services”). Further details about our Services can be found on our Services page.
3. Eligibility
To use the Website or access our Services, you must be at least 18 years of age or the age of majority in your jurisdiction. By using the Website, you represent that you are at least 18 years old or have the legal capacity to enter into a binding contract.
4. User Responsibilities
As a User, you agree to:
- Use the Website and Services in compliance with all applicable laws and regulations.
- Not engage in any activity that may harm the Website, its infrastructure, or its security, including unauthorized access to systems, hacking, or uploading malicious software.
- Provide accurate, current, and complete information when registering or interacting with the Website.
5. Account Registration
To access certain Services, you may be required to create an account. You agree to:
- Provide accurate, up-to-date, and complete information.
- Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access or use of your account.
- Be responsible for all activities under your account, whether authorized or not.
6. Pricing and Payments
Pricing for our Services is listed on the Website or as agreed upon in separate contracts. All fees are subject to change, but such changes will be communicated in advance. Payments for services may be required in advance or upon completion, depending on the terms of the agreement.
7. Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is the property of UrgentIT or its licensors and is protected by Australian and international copyright laws. You may not use, reproduce, or distribute any content from the Website without our explicit written consent, except as allowed for personal, non-commercial use.
8. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy carefully.
9. Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by UrgentIT. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that UrgentIT shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites.
10. Disclaimers
The Website and Services are provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of the content on the Website or the Services provided. We disclaim all liability for any damages arising from your use of the Website or Services, including but not limited to direct, indirect, incidental, or consequential damages.
11. Limitation of Liability
To the fullest extent permitted by law, UrgentIT will not be liable for any indirect, special, incidental, or consequential damages, or loss of data, profits, or revenue, arising from your use or inability to use the Website or Services, even if we have been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless UrgentIT, its employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with:
- Your use of the Website or Services.
- Any violation of these Terms.
- Any content you submit or upload to the Website.
13. Termination
We reserve the right to suspend or terminate your access to the Website or Services at our sole discretion, without notice, for any reason, including but not limited to violations of these Terms.
14. Governing Law
These Terms are governed by the laws of the State of New South Wales, Australia, without regard to its conflict of laws principles. Any legal action arising out of or related to these Terms shall be brought exclusively in the courts of New South Wales.
15. Changes to Terms
We may update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.
16. Contact Information
If you have any questions about these Terms, please contact us at:
UrgentIT
Email: info@urgentit.com.au